1. Applicability
HS Proteins primarily operates on a B2B and export-oriented model. Orders are processed based on mutual agreement, specifications, and contracts.
2. Cancellations
Order cancellations are subject to:
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Order confirmation status
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Production stage
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Export documentation progress
Cancellations must be requested in writing.
3. Refunds
Refunds, if applicable, will be processed based on:
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Contract terms
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Product condition
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Compliance with agreed specifications
4. Contact
For order-related concerns:
đŸ“§ sales@hsproteins.com